-Micro MomentThe moment in which a person instinctively uses a device (usually a smartphone) to fulfill the need to learn, do, see, or buy something. August 10, 2021Read more
-Net Promoter ScoreA metric used to describe the likelihood a customer will recommend your product or service. A Net Promoter Score ranges from -100 to 100, with higher scores indicating a greater likelihood of customer recommendation. August 10, 2021Read more